TERMS OF SERVICE
OVERVIEW
This website is operated by Big Red Beard Combs. Throughout the site, the terms “we,” “us,” and “our” refer to Big Red Beard Combs.
Big Red Beard Combs offers this website, including all information, tools, products, and services available through this site to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with these Terms, you should not access the website or use our Services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes, subject to applicable law.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any minor dependents under your care to use this site where permitted by law.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your use of the Service, including intellectual property laws.
You must not transmit viruses, malware, worms, or other destructive or harmful code.
A material breach of these Terms may result in termination or restriction of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or cancel Service or orders where reasonably necessary, including in cases of suspected fraud, unlawful activity, product availability issues, shipping restrictions, pricing or listing errors, or violations of these Terms, subject to applicable law.
You understand that information you submit through the Service may be transmitted over various networks and may undergo technical changes necessary for transmission.
Payment information is handled through secure payment-processing systems.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our prior written permission, except as permitted by applicable law.
Headings in these Terms are provided for convenience and do not affect their interpretation.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure information provided on this website is accurate and current. However, information may occasionally contain errors, omissions, or outdated material.
General informational content on this website should not be relied upon as professional, medical, legal, or other specialized advice.
Historical information may be provided for reference and may no longer be current.
We reserve the right to update or modify website content at any time, subject to applicable law.
SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES
Prices, products, promotions, and availability may change without notice.
We reserve the right to modify or discontinue products, features, or Services at any time, subject to applicable law and any obligations relating to orders already accepted.
Nothing in this section limits consumer rights that cannot lawfully be waived or excluded.
SECTION 5 - PRODUCTS AND SERVICES
Certain products may be available exclusively online and may be available only in limited quantities.
Products eligible for return or exchange are subject to our Refund & Return Policy, which is incorporated into these Terms by reference.
Many Big Red Beard Combs products are handmade or contain natural materials. Natural variations in wood grain, color, leather, and other materials may occur and are not necessarily defects. Handmade products may also have minor variations from product photographs or between individual items.
We make reasonable efforts to display product colors, photographs, dimensions, and other characteristics accurately. However, screen displays and natural material variations may affect how colors and details appear.
We reserve the right, where permitted by law, to limit the sale of products to particular persons, geographic regions, or jurisdictions and to limit quantities available for purchase.
Product descriptions, availability, and pricing may be changed at any time.
We do not guarantee that every product will meet every customer's subjective preferences or expectations. However, nothing in these Terms limits our obligations regarding damaged, defective, incorrect, unsafe, or nonconforming goods or any rights or remedies available under applicable consumer protection laws.
SECTION 6 - ACCURACY OF BILLING, SHIPPING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including orders that appear fraudulent, contain inaccurate information, violate applicable law, exceed available inventory, or appear to be placed for unauthorized resale or distribution.
If we modify or cancel an order after it has been placed, we will make reasonable efforts to contact you using the information provided with your order.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information and to update that information as necessary so that we can process your transaction and communicate with you.
For additional information concerning returns, exchanges, and refunds, please review our
Refund & Return Policy.
SECTION 7 - SHIPPING, CUSTOMS, DUTIES AND TAXES
Shipping charges and available shipping methods are displayed or calculated at checkout where applicable.
Delivery estimates are estimates only and may be affected by carrier delays, weather, customs processing, or other circumstances outside our reasonable control.
International orders may be subject to customs duties, import VAT, taxes, tariffs, brokerage charges, carrier or postal handling fees, or other charges imposed by the destination country.
Unless specifically stated at checkout, these charges are not included in the product price or shipping charges paid to Big Red Beard Combs and are the responsibility of the recipient.
For complete information regarding shipping, international orders, customs, and import charges, please review our Shipping Policy, which is incorporated into these Terms by reference.
SECTION 8 - OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools, applications, integrations, or services provided by third parties.
We do not necessarily control these third-party services and cannot guarantee their availability, accuracy, or performance.
Your use of third-party tools may also be subject to the terms and privacy policies of the applicable third-party provider.
We may introduce new Services, tools, or features in the future, which will also be subject to these Terms where applicable.
SECTION 9 - THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites or services.
Before engaging in a transaction or providing information to a third-party website, you should review that third party's applicable terms and privacy practices.
Nothing in this section limits liability that cannot lawfully be excluded.
SECTION 10 - USER COMMENTS, REVIEWS, FEEDBACK AND SUBMISSIONS
If you submit reviews, photographs, comments, feedback, suggestions, contest entries, or other materials to us, you represent that you have the right to provide that content and that doing so does not violate the rights of another person.
You agree that content you submit will not violate applicable law or the intellectual property, privacy, publicity, or other rights of a third party and will not contain harmful code or intentionally false or misleading information.
Where you submit content for publication, you grant Big Red Beard Combs a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes reasonably related to our business and marketing, subject to applicable law.
We may remove or decline to publish content that violates these Terms or applicable law.
SECTION 11 - PERSONAL INFORMATION
Our collection, use, disclosure, and handling of personal information are governed by our
Privacy Policy.
Please review our Privacy Policy for information about how personal information is handled and the choices and rights that may be available to you.
SECTION 12 - INTELLECTUAL PROPERTY
The content made available through this website, including the Big Red Beard Combs name and logos, branding, graphics, photographs, illustrations, written content, product imagery, and other original materials, is owned by or licensed to Big Red Beard Combs and may be protected by applicable trademark, copyright, and other intellectual property laws.
The Big Red Beard Combs name and associated logos and marks may be trademarks of Big Red Beard Combs.
Nothing on this website grants any license or right to use, reproduce, modify, distribute, publish, or display our trademarks, branding, photographs, graphics, or other protected content without our prior written permission, except as otherwise permitted by law.
Third-party trademarks, product names, and other intellectual property appearing on the website remain the property of their respective owners.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.
We reserve the right to correct errors or inaccuracies and to update information as reasonably necessary.
If an error materially affects an order you have already placed, we may contact you to provide corrected information or, where appropriate and permitted by law, cancel and refund the affected order.
Nothing in this section limits rights provided by applicable consumer protection law.
SECTION 14 - PROHIBITED USES
You may not use this site or its content:
- for unlawful purposes;
- to encourage or participate in unlawful activity;
- to violate applicable international, federal, state, provincial, or local laws or regulations;
- to infringe our intellectual property rights or the rights of others;
- to harass, threaten, abuse, defame, discriminate against, or harm another person;
- to submit intentionally false or misleading information;
- to transmit malicious code, viruses, or malware;
- to improperly collect or track another person's personal information;
- to spam, phish, scrape, crawl, or otherwise misuse the website or its systems;
- to interfere with the security or operation of the website or related services; or
- to use our website, branding, content, photographs, or other materials for unauthorized commercial purposes.
We reserve the right to restrict or terminate access to the Service for material violations of these provisions.
SECTION 15 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that access to our website or Service will always be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by applicable law, the website and Services are provided on an “as available” basis.
To the maximum extent permitted by law, Big Red Beard Combs and its owners, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or Services.
Nothing in these Terms excludes, restricts, or limits any warranty, guarantee, remedy, liability, or consumer right that cannot lawfully be excluded, restricted, or limited under applicable law.
This includes applicable statutory rights relating to defective, damaged, unsafe, or nonconforming goods.
That last carve-out is particularly important internationally. EU consumer rules provide statutory remedies for goods that are faulty or don't conform to what was promised.
SECTION 16 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Big Red Beard Combs and its owners, officers, employees, affiliates, agents, contractors, licensors, service providers, subcontractors, and suppliers from third-party claims arising from your material breach of these Terms, violation of applicable law, or infringement of another party's rights.
Nothing in this section imposes obligations on a consumer that cannot lawfully be imposed under applicable law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or severed to the extent necessary.
The remaining provisions will continue in effect.
SECTION 18 - TERMINATION
These Terms remain effective unless terminated as provided herein.
You may stop using our Services at any time.
We may restrict or terminate access to the Service if you materially violate these Terms or applicable law, subject to any rights or obligations that survive termination.
Termination does not affect rights or obligations arising from transactions completed before termination.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement governing use of our website and Services to the extent permitted by applicable law.
Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.
Nothing in these Terms limits rights that cannot legally be waived by agreement.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia and applicable federal laws of the United States, without regard to conflict-of-law principles.
If you are a consumer residing outside the United States, nothing in these Terms is intended to limit or exclude any mandatory consumer rights or protections that apply to you under applicable law and that cannot lawfully be waived or limited by agreement.
That second paragraph is intentional. EU guidance states that consumers buying from non-EU online traders specifically targeting EU consumers can still be covered by EU consumer rules.
SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, Services, policies, or applicable legal requirements.
The current version will be posted on this website.
Where required by applicable law, changes will not retroactively reduce rights arising from transactions completed before the changes took effect.
SECTION 22 - CONSUMER RIGHTS
Nothing in these Terms or our other policies is intended to waive, exclude, or restrict consumer rights that cannot legally be waived, excluded, or restricted.
Customers in certain jurisdictions, including the European Union, may have additional statutory rights concerning online purchases, withdrawal, returns, refunds, product conformity, and legal guarantees.
For eligible EU distance purchases, consumers generally have a 14-day right of withdrawal, subject to statutory exceptions. EU consumers also have statutory protections concerning faulty or nonconforming goods.
Additional information regarding returns and withdrawal rights is provided in our Refund &
Return Policy.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Big Red Beard Combs
Big Red Beard Company, LLC
320 W Main St, Unit #446
Salem, VA 24153
United States
Email: info@bigredbeardcombs.com
